COQBULL

Privacy Policy

CoqBull — coqbull.com

1. Who We Are

This website is operated by CoqBull. Our website address is https://coqbull.com. This privacy policy explains how we collect, use, and protect your personal data when you visit our website.

2. What Personal Data We Collect and Why

2.1 Contact Forms

When you submit a contact form on our website, we collect the information you provide (such as your name, email address, and message). This data is sent directly to our email and is used solely to respond to your enquiry. We do not store contact form submissions in a CRM or marketing database.

2.2 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.4 Online Ordering

We use GloriaFood to process online orders. When you place an order through our website, GloriaFood collects personal data necessary to fulfil your order, including your name, contact details, delivery address, and payment information. This data is processed by GloriaFood in accordance with their own privacy policy. We encourage you to review GloriaFood’s privacy policy for details on how they handle your data.

3. Cookies

Our website uses cookies for the following purposes:

3.1 Essential Cookies

  • If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
  • A temporary cookie is set on the login page to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login cookies last for two days, screen options cookies last for one year, and selecting “Remember Me” extends your login to two weeks. Logging out removes login cookies.
  • If you edit or publish an article, an additional cookie indicating the post ID is saved for one day.

3.2 Analytics and Tracking Cookies

We use the following third-party services that may set cookies on your device:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our website, including pages visited, time spent on site, and traffic sources. Google Analytics uses cookies to collect anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
  • Microsoft Clarity: We use Microsoft Clarity to understand how visitors interact with our website through behavioural analytics, including heatmaps and session recordings. Clarity collects data such as mouse movements, clicks, scrolling behaviour, and page interactions. This data is anonymised and does not include any personal information such as text typed into forms. Microsoft Clarity may use cookies to track sessions. For more information, see Microsoft’s privacy policy at https://privacy.microsoft.com/en-us/privacystatement.
  • Google Ads: We use Google Ads remarketing and conversion tracking, which may set cookies to serve relevant advertisements and measure the effectiveness of our ad campaigns. You can manage your Google ad preferences at https://adssettings.google.com.
  • Meta Pixel (Facebook): We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant advertisements. The Meta Pixel may collect data about your browsing activity on our site and set cookies. For more information, see Meta’s privacy policy at https://www.facebook.com/privacy/policy/.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, maps). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

5. Who We Share Your Data With

We may share your data with the following third parties in the course of operating our website and business:

  • Google: Analytics data, advertising data (via Google Analytics and Google Ads).
  • Microsoft: Behavioural analytics data (via Microsoft Clarity).
  • Meta: Advertising and conversion data (via Meta Pixel).
  • GloriaFood: Order and delivery information when you place an online order.
  • Automattic: Comment data may be checked through the Akismet automated spam detection service.
  • Gravatar: An anonymised hash of your email address to retrieve your profile picture.

We do not sell your personal data to any third party.

6. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Analytics data collected by Google Analytics, Microsoft Clarity, Google Ads, and Meta Pixel is retained in accordance with each provider’s own data retention policies.

Contact form enquiries received via email are retained for as long as necessary to respond to and resolve your enquiry.

7. Your Rights Over Your Data

Under the General Data Protection Regulation (GDPR), if you are located in the European Economic Area (EEA), you have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
  • Right to Object: You can object to our processing of your data, including for direct marketing purposes.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise any of these rights, please contact us using the details provided on our website.

8. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Data collected by Google Analytics, Microsoft Clarity, Google Ads, and Meta Pixel may be transferred to and processed in countries outside the EEA, including the United States. These providers have appropriate safeguards in place to protect your data in accordance with GDPR requirements.

9. How We Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our server.

10. Data Breach Procedures

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority (the Data Protection Commission in Ireland) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify affected individuals without undue delay.

11. Third Parties We Receive Data From

We may receive anonymised or aggregated data from Google Analytics, Microsoft Clarity, Google Ads, and Meta in the form of analytics reports and advertising insights. We do not receive identifiable personal data from these services beyond what is described in this policy.

12. Automated Decision Making and Profiling

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects. Spam detection on comments is automated but does not affect your legal rights.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

14. Contact Information

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through the contact form on our website at https://coqbull.com or by visiting any of our locations

Last updated: 17 May 2026.

COQBULL
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